CHAPTER 01
The Basement
I graduated from college in 1995 and went straight to work for a startup nutritional supplement company outside Chicago.
Our corporate headquarters?
The basement of a jewelry store.
Seriously.
The owner was a successful jeweler with a passion for health and wellness. He had a business idea, a handful of products, and a brand-new company. I came aboard as a sales rep.
Within six months, I was running the place.
Not because I had some brilliant business education or a grand master plan. I just had a habit of noticing things that weren't working and figuring out how to fix them.
A sales process needed improving? I'd work on it.
An operational problem? I'd find a solution.
Something needed to get done? I'd figure it out.
I didn't realize it at the time, but that experience would shape the next three decades of my career.
I learned that growing a business isn't about having all the answers. It's about knowing how to find them—and being willing to do the work.
